Privacy Policy
Last updated: January 27, 2026
Flore Inc. ("Flore", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Health information (symptoms, medical history, dietary preferences)
- Microbiome test data and results
- Payment and billing information
How We Use Your Information
We use the information we collect to:
- Create personalized probiotic formulations based on your health profile
- Process your orders and manage your account
- Communicate with you about your orders and our services
- Improve our products and services through de-identified research
Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest and TLS 1.3 for data in transit. We maintain SOC 2 Type II compliance and undergo regular security audits.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us at privacy@flore.com to exercise these rights.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@flore.com
Phone: (844) 777-FLOR